Tutik Dwi Hartini

CRM

Customer Life Cycle - Group Project RevoU

Develop customer lifecycle stages and create strategic initiatives for each stage of the customer journey, which include onboarding, engagement and retention.

Drip Campaign Flow - IdeaCloud

Developing new flows to make best use of insights in timing, targeting and content with whimsical to generated potential customer.  Increased sales by 25% in 1 week

Whatsapp Blast

Responsible for email marketing, push notification and WhatsApp blasts. Including crafting copywriting, content marketing and campaign personalization. Create customer segmentation and monitor user journey performance. Result ; Avg Open Rate 28.5%, CTR 11,5%.